- The most seriously ill patients are treated first. The emergency department does not work on the principle of first come, first served.
- You may be seen by a doctor’s assistant rather than a physician. This assistant can examine and diagnose patients. Their work is supported by a doctor.
- It is impossible to estimate wait times and it is therefore useless to phone and ask.
- We are not able to give you the duty doctor’s name.
- You have the right to ask for a 2nd opinion before making a decision about major medical issues.